AMP Help

Welcome to the AMP Help page!
This page serves as a single point for information sharing with the user community and to keep you up-to-date on timely issues affecting the use of AMP.

Please click on the link below for:

ØCurrent AMP Release Notes
ØAMP Users Guide
ØAMP Admin User Guide
ØSelf-paced Tutorials
ØAMP Training Sessions
ØAMP Quick Tips
ØAMP Newsletter
ØFrequently Asked Questions (FAQ)
ØKnown Anomalies In AMP Software


     For additional support please contact:
  • For technical support or product feature/function questions contact Customer Technical Support at 877-223-6866 and choose option 2 or by e-mailing
  • If you have questions about a standard, contact The Joint Commission’s Standards Interpretation Group at Standards Online Question Form
  • To place product order, upgrade to site license or if you have questions about an existing order contact Customer Service at 877-223-6866 and choose option 1, 8:00 AM to 8:00 PM ET, Monday through Friday or by e-mailing